Right now I am listening to "The League of Extraordinary Minds". The expert panelists are talking about customer relations.How you approach a new prospect and what kind of impression you leave on them.
* An impression *
Is the overall effect of something.
* Impression Formation *
The process of integrating information about a person.
* Impression management *
The process by which people try to control their image.
* Remembering who you are *
Is the very best lasting impression you could ever hope for in these uncertain time.
* Clearly be unique *