Listening to a webcast

Right now I am listening to "The League of Extraordinary Minds". The expert panelists are talking about customer relations.How you approach a new prospect and what kind of impression you leave on them.

* An impression *

Is the overall effect of something.

* Impression Formation *

The process of integrating information about a person.

* Impression management *

The process by which people try to control their image.

* Remembering who you are *

Is the very best lasting impression you could ever hope for in these uncertain time.

* Clearly be unique *

in reference to: The League Of Extraordinary Minds Discovery Session #2 (view on Google Sidewiki)